Quality

Quality Service IGI Transmed

IGI TRANSMED undertakes to provide differentiated logistical services, with excellence in storage and road and air transport of general cargo, supervised by ANVISA. Our policy is guided by the following principles:

Customer Satisfaction

Our goal is to understand our customers’ needs and expectations to ensure their complete satisfaction. We constantly seek to exceed your expectations, ensuring that every step of our operation is efficient and reliable.

Quality and Compliance

We are committed to strictly complying with all applicable requirements, including regulatory standards and legislation related to the transportation and logistics industry. We ensure that our employees are properly trained to comply with the necessary quality and safety practices.

Continuous Improvement

We are committed to continuously improving our processes, technologies and infrastructure, aiming to optimize operational efficiency, reduce costs, minimize environmental impacts and increase the quality of our services.

Security and Responsibility

We care for the safety of our employees, partners and customers, implementing accident prevention measures and promoting a culture of environmental responsibility in our operations.

Innovation and Technology

We are always attentive to market trends and technological advances, seeking to improve our services and processes through innovations that add value to our customers.

Strategic Partnerships

We establish solid and lasting relationships with our suppliers and partners, seeking synergies that enable greater efficiency and flexibility in our logistics chain.

Communication and Transparency

We value transparent communication, both internally with our employees and externally with our customers and stakeholders.

The senior management of IGI TRANSMED undertakes to promote the implementation and compliance with this quality policy, providing the necessary resources to achieve our objectives. Responsibility for quality is shared by all employees, who are encouraged to actively contribute to the continuous improvement of our services.

This policy is periodically reviewed to ensure its pertinence and adequacy to our organizational processes and goals.

Quality policy

Offer logistical services in storage and road-air transport of general cargo, supervised by Anvisa, providing customer satisfaction, seeking the continuous improvement of our processes and meeting the applicable requirements.